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Privacy Policy

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Privacy Policy

Version 1.0 | 1st January, 2026

1. Introduction

Enso Webworks Private Limited ("Enso Webworks", "Enso", "Company", "we", "us" or "our") offers comprehensive suite of digital platforms and services that help our users explore new avenues, enhance productivity, communication and their true potential. Our offerings include:

  • InfoQueries – InfoQueries provides real-time assistance powered by cutting-edge AI, delivering accurate information and support whenever you need it.
  • InfoPhone – InfoPhone offers a secure environment for private conversations, prioritizing your privacy with advanced encryption and user-friendly interfaces.
  • InfoMemo – InfoMemo will provide verified email IDs to ensure communication is authenticated and trustworthy. It's being designed to enhance the credibility of digital interactions, helping professionals and organizations maintain secure communication channels while preventing fraud or impersonation.
  • InfoProfile – InfoProfile is designed to streamline your digital networking with intelligent features that enhance connectivity and collaboration, ensuring seamless communication across platforms.
  • InfoCalling – InfoCalling is a professional communication platform for lawyers, doctors, designed to manage both online and offline appointments efficiently. It helps schedule, track, and follow up with clients or patients while keeping all communication secure.
  • InfoConverse – a solution for hosting and managing online meetings.
  • InfoDatabox – InfoContract will enable users to manage, sign, and track documents digitally. With features like e-signatures and secure document sharing, it will streamline contract workflows for businesses and professionals, ensuring legal compliance and efficiency.
  • InfoContract – InfoContract will enable users to manage, sign, and track documents digitally. With features like e-signatures and secure document sharing, it will streamline contract workflows for businesses and professionals, ensuring legal compliance and efficiency.
  • InfoLives – InfoLive will offer Single Sign-On (SSO) services, allowing users to access multiple applications with a single, secure login. It aims to simplify authentication workflows while enhancing security and user convenience across platforms.
  • InfoTelecast – a livestreaming platform for broadcasting content in real time.
  • InfoTodo – InfoTodo is planned as a task and notepad-like tool to help individuals and teams document their schedules, notes, and action items. Though still in development, it will focus on simplicity and ease of use, offering structured note-taking and task management to keep work organized and actionable.

You may choose to create a single account to access and manage personalized features as per your needs like saving documents on InfoMemo, hosting meetings on InfoConverse, or managing your professional profile on InfoProfile. However, several of our services and platforms can be used without signing in, such as browsing InfoQueries or viewing public live sessions on InfoTelecast. Further, you can use private or incognito browsing modes to keep your activity private.

You may use our services and platforms as per your convenience and requirements while having the full control over your personal data and maintaining your privacy.

Your privacy is of utmost importance and we are committed to protect it while safeguarding your personal data.

When you interact with any of our platforms (collectively referred to as "InfoSuite/InfoUniverse platforms"), you share some information directly and we collect some of it by collecting data about your usage, time spent, interactions with our products to enhance your experiences.

2. Applicability

This Privacy Policy uniformly applies to all our platforms (except InfoCalling) and to all users, however where local legal requirements differ, we have provided jurisdiction-specific information through Annexures attached to this policy at the end. We understand that you trust us with your information when you use any of our platforms. This policy explains that:

  • Personal data we collect;
  • Source of personal data;
  • Need to collect data;
  • How we use this data;
  • Where and when do we share the data
  • How you can manage your data
  • The choices and rights that you have, to manage and delete your information; and
  • Safety measures undertaken to safely handle your data;
  • How to Contact us.

However, this Privacy Policy does not apply to third-party platforms, applications, websites, products, or services that may be linked to or integrated with our platforms. We encourage you to review the privacy policies of such third parties before sharing any personal data with them.

3. Personal data we collect

Enso collects data when you access InfoSuite/InfoUniverse platforms, for a variety of purposes described in forthcoming paragraphs including to operate effectively and provide you with the best experiences with our products.

Types of personal data we collect and process

The data we collect and process depends on your interactions with Enso, InfoSuite/InfoUniverse platforms and features you use, your privacy settings, location, and applicable laws.

This may include:

  • Contact details: such as name, email address, phone number.
  • Credentials: including passwords, authentication information, security hints /information used for authentication, account access and retrieving the account.
  • Demographic information: such as age, gender, country, and language preference.
  • Payment details: including account details, payment instrument numbers, CVV and related security codes.
  • Subscription data: including your licenses, and entitlements.
  • Interaction data: information about how you use InfoSuite/InfoUniverse platforms, including data you provide, your searches (e.g., search queries on InfoQueries), your likes, clicks etc.
  • Device and usage data: Data about your device, type of product, and the features you use, including information about your hardware and software, how our products perform, as well as your settings.

4. Sources of personal data

Personal data collected directly: You provide some of this data directly, such as when you create an account on our platform on InfoProfile, submit a search query to InfoQueries, schedule a meeting on InfoConverse, upload a document on InfoDatabox, communicate via InfoPhone, or contact us for support.

We get some of it by collecting data about your interactions, use, and experience with our products and communications, Enso affiliates and subsidiaries.

Personal data collected through other sources: We also receive data from third parties and protect it in accordance with this Privacy Policy, applicable laws and any permissions or preferences you have opted.

5. How we use personal data

Enso uses the data to provide you an immersive experience. In particular, we use the data to:

  • operate our platforms, which include updating, securing, as well as providing support.
  • Improve, personalize, optimize the user experience, and develop our products.
  • Communicate with you to improve campaign relevance and assess the effectiveness of marketing and referral programs.

6. Collection of children data

Our platforms and services are not designed for or directed to attract children. We do not knowingly collect, use, or process personal data from individuals who are below the age of digital consent as defined under applicable data protection and child privacy laws.

7. Personal data processing

Below we outline the categories of personal data Enso collects, their sources, purposes of processing, and categories of recipients.

8. Purposes of processing

We use data to operate our products and provide you with rich and interactive features. The purposes include product development, personalization, customer support, security, updates, promotional communications, advertising, transactions, reporting, legal compliance, and research.

9. Sharing of personal data

We may share your personal data, only when necessary, with your consent or to complete a transaction or to deliver Enso services and features you have requested or authorized.

10. Managing your personal data

Enso provides various ways for you to access, manage, and control your personal data depending upon the platforms you navigate and information we collect and process.

Your Rights as Data Subjects

Regardless of your location, you have the following rights over the personal data that Enso processes about you:

  • Right to withdraw your consent where processing is based on your prior consent.
  • Right to be informed about how your personal data is collected and used.
  • Right to request access to, correction of, or deletion of your personal data.
  • Right to request portability of your data to another service.
  • Right to object to or restrict the processing of your personal data.

11. Cookies and similar technologies

We use cookies and similar technologies to support core InfoSuite/InfoUniverse platform functionalities, personalize user experiences, maintain sessions, analyse usage trends, enhance security, and serve relevant targeted advertising.

12. Manage your Enso account data

An Enso account allows you to sign into InfoSuite/InfoUniverse platforms, as well as certain partner services. Personal data linked to your Enso account may include your credentials, information about your activities, and your interests.

13. Storage and processing of personal data

Typically, the primary storage location for personal data collected by Enso is in the user's region or in India, often with a backup to a data centre. Processing of personal data including usage, access, transfer etc. may take place in your region, in India, or in any other jurisdiction where Enso or its affiliates, subsidiaries, or service providers operate facilities.

14. How we protect your personal data

Enso implements a combination of organizational and technical safeguards to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. Security is embedded into our systems and practices through the principle of privacy-by-design.

15. Retention of personal data

Enso retains personal data for as long as necessary to deliver the services and fulfil the transactions you have initiated. We may also retain data for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

16. Changes to this privacy policy

Enso shall update this privacy policy periodically to reflect greater transparency or in response to feedback from customer, regulators, industry, or other stakeholders, changes in our products, or changes in our data processing activities or policies.

17. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Data Protection Officer

Email: dpo@ensowebworks.com

Enso Webworks Private Limited,
Address: 701 and 705, Dalamal House, Jamnalal Bajaj Marg, Nariman Point, Mumbai, Mumbai, Maharashtra, 400021